Zing Zing (Highbury)

• When my food eventually arrived it was cold and had items missing
• They do warn you if it is extremely busy and the waiting time will be long
• Honey glazed Char Siu and Coconut Tamarind Prawns are one of my favourites
• High quality packaging is also noticeable
• The menu is more extensive than other takeaway competitors with some more interesting dishes such as the pork and chicken bao and pork and goji berry dumplings
• So I called the branch manager who was incredibly rude
• He cooked it and there was no egg in it
• So I left the comfort of my home where I was caring for my partner
• Not being able to say I was wrong anymore
• He resorted to saying there were other meat/egg dishes in my order (my partner has a different diet) so how were they to know not to put egg in the (EGG FREE) dish
• By the time I got home with the new dish
• I called customer service again to complain and they apologised for forgetting to call me back and offered me a refund but with no confirmation or explanation of how this will be escalated
• Such a shame as they have decent food with a good choice of vegan options and no MSG

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