Bengal Chaa (Stirchley)

• All things being well and there being no problems with the order they are as nice as pie
• On my third visit there was a problem with the order
• He asked why I thought it was a balti not a curry
• He said to look in the dish and tell him if there were onions in it
• He said if there are no onions in it it&rsquo
• If they cooked up a new curry and mixed it in with rice they'd see it fit in that tupperware dish too
• I pointed out rice mixes in with curry much like sugar or sand might
• The original staff member then said if I wanted to return it where was the poppadum
• I said the poppadum is complementary and not on the menu so why would I return something I didn't pay
• Even if it was free and not part of the listed order
• They throw it in with all dishes with a little bag of onions which I hadn't returned either (actually I use that little bag in sandwiches the next day usually then throw the rest away
• I also said he should be more concerned with building customer relationships rather than scrimping and saving on single dishes
• As I'd already been there twice with no problems and were he to be more accommodating would likely come again
• I believe at this point one of the other waiters was contemplating refunding me but the original staff member flatly refused
• Saying he'd never had a problem with any other customers
• By this point there was a whole bunch of staff in there
• It was quite an event in there while I stood outside with the officer discussing the Bengal Chaa customer service
• Or indeed any other I'm not sure what they were offering at the time it might have been a replacement or the same dish repackaged
• Beware lest you ever have a problem with your order
• If you never have a problem with your order
• Should you ever go there I hope you end up with the happy illusion rather than the unfortunate truth

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